Privacy Policy

This policy explains how we use any personal information we collect about you. We are committed to protecting your information when you use our services or buy products from us. To find out more about and who we are, please look at the 'About Us' section on our website. For the purposes of the Data Protection Act 1998, Electric Village Limited is registered at the following address: 12 Cain Court, London W5 1RY This policy explains how we use any personal information we collect about you when you use our website or get in contact with us. If you have any questions please call our customer services and we will be happy to help.

 

1. Your information We, and the companies who work on our behalf, collect your information for the purpose of providing you with the products and services you purchase from us, for enhancing your online experience, and so we can better understand our customers and consumers in general. This includes the information you give us, the information we acquire from third parties and which is generated by you – including your use of this website and how you arrived at our website in the first place. We also record calls for monitoring and training purposes. We know that our customers would like to easily find the content on our website that they’re most interested in, so we may tailor parts of our website and our communications to things which you’ve shown a previous interest in. We know that many of our customers like to communicate with their social networks while on our website – so we have the plugins and tools available to allow this. This means social network companies may collect information on you from this site.

 

2. Your choices and legal rights If you’ve previously indicated to us that you’d like to hear about the products and services of our group, or our campaigning work, we may contact you by post, telephone, email or SMS. You can change your preferences / unsubscribe at any time – or just send us an email. We’ll action your request as soon as we reasonably can. You can ask us for a copy of your information or to correct the information we hold on you at any time.

 

3. The security of your information We have controls and processes to minimise the risk of a data breach occurring. In the event that a breach does occur, we will take appropriate steps to notify you if you are adversely affected and will try our best to minimise the impact.

 

4. Sharing your Information We share your information with: companies who work on our behalf, our company group, Government, law enforcement agencies, the courts and regulatory bodies when legally obliged to, and other specific companies where you have expressly consented 5. We, and the companies who work on our behalf , use cookies and other tracking technologies on this website.